Index No. E2022006634 in the Supreme Court of the State of New York, County of Monroe

Claim Instructions

If you were notified by St. Francis College as a result of the data security incident perpetrated against St. Francis on or about November/December 2018 (the “Data Security Incident”), you may submit a claim for one or more of the following benefits:

  1.  Credit Monitoring.  You can enroll in Pango Identity Defense Complete protection services for a period of three (3) years.  The three years of service is above and beyond any services previously offered by St. Francis following the Data Security Incident. Pango Identity Defense Complete includes credit monitoring from one bureau, dark web monitoring, monthly credit scores, access to credit reports, authentication alerts, high risk transaction monitoring, address change monitoring, and $1 million in identity theft insurance.

  2. Reimbursement for Out-of-Pocket Losses.  If you incurred expenses that are actual, documented and traceable to the Data Security Incident, such as money spent remedying identity theft or identity fraud or freezing/unfreezing credit reports with any credit reporting agency, you can be reimbursed up to $150.  You must submit documents supporting your claim, including exhaustion of all available credit monitoring and identity theft insurance

  3. Reimbursement for Attested Time.  If you submit a claim for Out-of-Pocket Losses and spent time remedying issues related to identify theft directly caused by the Data Security Incident, you can recover up to four (4) total hours at $20 per hour for a maximum total of $80.

NOTE: The Reimbursement for Out-of-Pocket Losses and Reimbursement for Attested Time claims are subject to a combined $150 aggregate cap per Class Member. 

Submit the claim form via or mail the claim form to Baires-Rodriguez v. St. Francis College, PO Box 23648, Jacksonville 32241-3648 postmarked no later February 21, 2023.

The settlement notice describes your legal rights and options.  The detailed Notice and Settlement Agreement are available at Important Court Documents  page or by calling 800-641-9096.


Please review the notice and Section II of the Settlement Agreement for more information on who is eligible for a payment and the nature of the expenses or losses that can be claimed.

Please provide as much information as possible to help us figure out of if you are entitled to a settlement payment.


Check the box(es) for each category of benefits you would like to claim.  Categories include:

(1) Credit Monitoring: three years of Pango Identity Defense Complete credit monitoring and identity protection services to be paid for by St. Francis (Note: if you previously signed up for monitoring when initially notified about the Data Security Incident, you are still eligible to submit a claim for three additional years of monitoring);

(2) Out-of-Pocket Losses that are documented and you had to pay as a result of the Data Security Incident (up to $150); and

(3) Reimbursement for Attested Time: If you submit a claim for Out-of-Pocket Losses, time you had to spend dealing with the effects of the Data Security Incident.

You may check more than one box and may check all three if applicable.  Please be sure to fill in the total amount you are claiming for each category and attach documentation of the charges described in bold type.  If you are asked to provide account statements as part of proof required for any part of your claim, you may mark out any unrelated transactions if you wish.


The deadline to submit a claim was February 21st 11:59 PM.